After Sales Services
Training
We know how important education is to our customers.
Training for future operators
After briefly touching upon the basics of road construction, the relevant road equipment will be examined by analyzing each part in detail. From the most practical methods of system start-up procedures to equipment usage techniques that save time and materials, from machine settings to workplace safety, this training provides a unique source of information for bitumen processing, storage and other operations.
Training of Equipment Systems
This training that we provide while commissioning the equipment is prepared for operators, foremen and maintenance workers. It aims to make the participants experienced in using the software that comes with the equipment. Learning the inspection and calibration procedures, understanding the built-in interface integrated with the PLC, reading the diagnostics, adjusting the sensor, conveyor and inverter, all the operations do not remain unknown after this training.
Routine Maintenance of Machines
This course aims to help solve the most common problems that occur in equipment. By understanding the causes, participants will be able to quickly find solutions to the most common problems and gain the skills to restore the equipment to its former functionality.
Periodic Maintenance
Proper maintenance extends the life of the equipment.
Planned maintenance – Periodic inspections
TEKFALT offers its customers the knowledge of its specialized electrical & mechanical technicians and software experts about wear parts and their experience in the road construction sector.
The 3 alternatives presented below mean that all the customer’s requirements can be met and will bring the user to a position where he can comfortably manage all the equipment.
Level 1: Basic
- Preventive inspections.
- Routine maintenance and staff training.
Level 2: Support and Spare Parts
- Preventive maintenance.
- Preventive inspections.
- Routine maintenance and staff training.
Level 3: Full Support.
- Emergency care.
- Preventive maintenance.
- Preventive inspection.
- Routine maintenance and staff training.
Advantages of the TEKFALT planned maintenance program.
Each offer is tailored to each customer, taking into account the type of equipment, estimated annual usage hours and overall condition.
OPERATIONAL ADVANTAGES:
- High quality guarantee in addition to the superior efficiency and reliability of the equipment.
- Priority for professional support in emergency situations.
- Recommendation support in selecting spare parts for stocking.
- Reduction in frequency and duration of equipment downtime.
- Staff training and development.
ECONOMIC AND FINANCIAL ADVANTAGES:
- Lower maintenance costs.
- Minimizing the loss of value of equipment with regular and certified maintenance.Optimizing spare parts supply costs.
Spare Parts
TEKFALT’s main goal is to provide a competent spare parts service.
TEKFALT stands out with its experience in the metalworking sector and the quality of road construction and maintenance equipment.
TEKFALT;
- Fast replacement with high quality and functional parts,
- Provides original spare parts service.
In order for our spare parts department to make a fast and accurate offer, it is sufficient to provide the following information with your request:
- Equipment model and serial number.
- Spare part code.
Technical Service
TEKFALT is always with you with its fast and reliable after-sales services.
We are always ready to provide you with technical support and expert advice with our experienced supervisors and technicians!
What we offer:
- Technical support throughout the installation.
- Final testing of equipment.
- On-site training for operators Customer support for all requests from our customers with our qualified team.
- Inspection visits.
- Preventive maintenance program.
- Remote Assistance.
For your technical support requests, you can use the following e-mail address and phone number;
Equipment Renewal / Overhaul
TEKFALT offers solution and consultancy services to its customers.
For TEKFALT, equipment renewal is not just about development.
TEKFALT provides its customers with the opportunity to work with a dedicated professional team that can provide solutions and consultancy services:
- Refurbishment of old equipment with new parts.
- Increasing efficiency.
- Increasing production.
